AI conversation completedConfidence: 91%
Widget session #4821 — 8 messages, lead qualified
System (AI)·2 min ago
Lead status changedScore: 85
Kasun Perera: New → Qualified
Sarah K.·5 min ago
Quotation sent$6,500
Q-0047 sent to Chamara Bandara via email
Sarah K.·18 min ago
Automation triggeredRule #1
New Lead Welcome Sequence started for Amara Silva
System·22 min ago
Lead createdSource: WhatsApp
New lead: Amara Silva from WhatsApp
System (AI)·25 min ago
Voice call completedOutcome: Qualified
Incoming call from +94 77 123 4567 — 4m 32s
System (AI)·1h ago
Quotation accepted$12,000
Q-0046 accepted by Nimal Jayawardena
System·2h ago
Lead assigned
Ravi Fernando assigned to Sarah K.
John D.·2h ago
Follow-up email sentRule #1 · Step 2
Day 3 follow-up sent to Dilani Wickrama
System·3h ago
AI settings updated
Confidence threshold changed to 75%
John D.·5h ago
Widget session startedIP: 203.94.x.x
New visitor on acmecorp.com — Main Widget
System·5h ago
AI fallback triggeredSession #4819
Low confidence (42%) — asked for human contact
System (AI)·6h ago
Lead note added
Note added to Chamara Bandara: Interested in premium
Sarah K.·8h ago
Quotation created$4,500
Q-0048 created for Kasun Perera (Draft)
John D.·1d ago
Team member invited
lisa@acmecorp.com invited as Staff
John D.·1d ago